Privacy Policy

Privacy Policy

At Affinity Dental, we are committed to protecting the privacy of our clients and website users. We understand that privacy is a major concern for individuals, and we have created this privacy policy to outline our practices and procedures for collecting, using, and sharing personal information. This policy covers our website, https://affinitydentalchicago.com/, and all other services provided by Affinity Dental.

Information Collection and Use

We may collect information from our clients and website users in a number of ways, including, but not limited to, when they visit our website, book an appointment, and sign up for our newsletter. The type of information we collect may include, but is not limited to, name, email address, telephone number, postal address, and payment information.

We use this information to provide and improve our services, communicate with our clients and website users, and respond to inquiries. We may also use the information for internal purposes, such as data analysis, research, and to improve our website and services.

Information Sharing

We do not sell, trade, or rent personal information to third parties. We may share personal information with our service providers, such as payment processors, who assist us in providing our services. These service providers are bound by confidentiality agreements and are only allowed to use the personal information for the purpose of providing the services they are contracted to perform.

We may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve our website and services, and to personalize your experience. Cookies are small data files that are placed on your device when you visit our website. They help us understand how you interact with our website and services, and enable us to remember your preferences.

You can choose to accept or decline cookies by adjusting your browser settings. If you choose to decline cookies, you may not be able to fully experience all the features of our website and services.

Security

We take the security of personal information very seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect personal information, we cannot guarantee its absolute security.

Uses and Disclosures of Protected Health Information (PHI)

At Affinity Dental, we are committed to protecting the privacy of our patients and clients. As part of our commitment, we have implemented this privacy policy to outline our practices and procedures for collecting, using, and sharing Protected Health Information (PHI).

We may use and disclose PHI for the following purposes:

Treatment: We may use PHI to provide healthcare services to our patients, including the coordination of care with other healthcare providers.

Payment: We may use PHI to bill and receive payment for our healthcare services.

Healthcare Operations: We may use PHI for internal operations, such as quality assessment and improvement activities, and for business management and general administrative activities.

Legal and Regulatory Requirements: We may use and disclose PHI to comply with legal and regulatory requirements.

Disclosures to Third Parties

We may share PHI with third-party service providers, such as billing companies and other healthcare providers, who assist us in providing healthcare services. These service providers are bound by confidentiality agreements and are only allowed to use the PHI for the purpose of providing the services they are contracted to perform. We may also be required to disclose PHI in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Patient Authorization

We may use and disclose PHI with the patient’s written authorization, except in limited circumstances, such as when disclosure is required by law. Patients have the right to revoke their authorization at any time, in writing, except to the extent that we have taken actions in reliance on the authorization.

Payment for Services

Payment for our healthcare services may be required at the time of service. We accept payment by cash, check, credit card, and most insurance plans.

Your Rights Regarding Protected Health Information

At Affinity Dental, we understand that privacy is a major concern for our clients and we are committed to protecting the privacy of your protected health information. As part of our commitment, we have implemented this privacy policy to outline your rights regarding your protected health information.

Right to Access

You have the right to access your PHI, which includes the right to inspect and receive a copy of your PHI. You may request access by contacting us at [email protected].

Right to Amend

You have the right to request that we amend your PHI if you believe it is inaccurate or incomplete. You may request an amendment by contacting us at [email protected].

Right to Restrict

You have the right to request that we restrict the use or disclosure of your PHI for treatment, payment, or healthcare operations. We are not required to agree to your request, but if we do, we will comply with your request unless it is otherwise required by law. You may request a restriction by contacting us at [email protected].

Right to Receive Confidential Communications

You have the right to request that we communicate with you in a confidential manner, such as by sending mail to an alternate address or by contacting you by phone at an alternate number. You may request confidential communications by contacting us at [email protected].

Right to Receive an Accounting of Disclosures

You have the right to receive an accounting of certain disclosures of your PHI made by us in the six years prior to your request. The accounting will not include disclosures for treatment, payment, or healthcare operations, and certain other exceptions. You may request an accounting of disclosures by contacting us at [email protected].

Contact Us

If you have any questions or concerns about your rights regarding PHI, please contact us at [email protected]. We will make every effort to respond to your inquiry in a timely and efficient manner.

Changes to this Privacy Policy

We reserve the right to make changes to this privacy policy at any time. If we make changes, we will update this page and post the revised policy on our website. Your continued use of our healthcare services constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at [email protected]. We will make every effort to respond to your inquiry in a timely and efficient manner.